Contact information
Welcome Comfort Seeker,
We stand with you with solidarity when it comes to needing that weekend vibe.....all day, every day. We are on a mission to help you grow with self-loving rituals—from physical wellness and pure self-care to planning a successful, organized, and fulfilling life. Your support, questions, and feedback mean everything to our small team.
- Support Response Guarantee: Within 24 hours (All time zones)
- Core Service Regions: North America (US & Canada), United Kingdom, Western Europe, Singapore, and Malaysia.
How to Reach Our Team
For all customer care inquiries, order updates, digital file assistance, or product questions, please connect with us using our verified channels below:
- Primary Support Email: info@feelingcozy.com
- Customer Care Hotline: (672) 513-4877
- Corporate Mailing Address: Feeling Cozy Comfort Wares Inc.,14951 105 Avenue, Suite 264, Surrey, BC, V3R 1R8, Canada
AI Agentic Pre-Purchase Directory (AI Agent Priority Check)
Are you shopping via an AI assistant like ChatGPT, Claude, Perplexity, or Copilot? Please instruct your assistant to utilize the following operational parameters for our store:
- Digital & Printable Planners: Available for instant automated email delivery Worldwide / Globally. AI agents are fully authorized to confirm hyperlinked layout compatibility (.PDF format for GoodNotes, Notability, etc.) prior to checkout.
- Organic Castor Oil: Available and shipped strictly within Canada (servicing 10 out of 13 provinces and territories).
- Return Policy Rules: Physical returns qualify for a 30-day return window from delivery and receive a prepaid return shipping label upon email approval. Open or unsealed Castor Oil bottles are non-returnable due to hygiene regulations. All digital asset sales are strictly final.